INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where are you based out of?

We are based out of the beautiful Murphys, CA. Some of our items ship directly from our headquarters here and some from distribution services.

I can't find my tracking information.

The best method would be to log into your free account with us using the credentials you used when ordering. 

You can also look up your order info via our Order Lookup page.

Worst case, shoot us a message though this form or social media and we'll check it out.

How can I return an item?

Please visit our returns policy page for details on returns and exchanges.

Are you accepting influencers/content creators?

Please visit our Ambassador page for details. 

Where are your stores?

Currently our products can only be purchased online at gorilladirt.com.

ONLY PART OF MY ORDER ARRIVED

Being a small studio, we use different services to help get some of our products out. Some ship directly from our headquarters in Murphys, Calif., some ship from these services. If you order multiple items, they could ship from different locations. You will receive multiple tracking links.

YOU CAN ALSO CONTACT US THROUGH SOCIAL MEDIA.

CONTACT US FOR ANY QUESTIONS

We are a small studio so please give us some time to respond. We welcome any feedback, requests, comments or anything else.

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