FREQUENTLY ASKED QUESTIONS
We are based out of the beautiful Murphys, CA. Some of our items ship directly from our headquarters here and some from distribution services.
The best method would be to log into your free account with us using the credentials you used when ordering.
You can also look up your order info via our Order Lookup page.
Worst case, shoot us a message though this form or social media and we'll check it out.
Please visit our returns policy page for details on returns and exchanges.
Please visit our Ambassador page for details.
Currently our products can only be purchased online at gorilladirt.com.
Being a small studio, we use different services to help get some of our products out. Some ship directly from our headquarters in Murphys, Calif., some ship from these services. If you order multiple items, they could ship from different locations. You will receive multiple tracking links.
CONTACT US FOR ANY QUESTIONS
We are a small studio so please give us some time to respond. We welcome any feedback, requests, comments or anything else.