Shipping Policy

New Special Blanket drops coming!

Shipments From Our Headquarters in Murphys, CA

Items that are stored and shipped from our headquarters in Murphys, CA are typically shipped that same day or the following business day. There are instances where an order might be placed the day before a weekend or a holiday. In this case, we will ship the item as soon as the carrier resumes business, typically within a few day to a week in those instances.

Shipments From Third Party Services We Use

Because we are a small studio, some items ship from third party services we work with to help us get our products out. These items will typically be shipped within 3 to 7 business days. If you do not receive a tracking link within that time period, simply get in touch with us and we’ll track down the issue and get it taken care of.

Orders Lost, Stolen or Damaged

Optional Shipping Protection →

Once the carrier has the order, it’s out of our hands and we rely on the carrier to get the package to you on time and in good condition. There are times when a carrier might “misplace” a package, damage a package during delivery, or the package could be stolen.

We will make every effort to either find your lost package and/or replace it. However, we will ask you to help by contacting the carrier as well to be sure the package is not with them, and we may ask for proof of this.